I'm Kessia

Administrative Support . Graphic Design . SMM .

About Me

Hello

I'm Kessia Zaragoza

Professional Virtual Assistant

Good Communication and Interpersonal skills Task Oriented, Planning/Organizing Time Management Flexibility/Adaptability Computer Literate Proactive, Dynamic, Dedicated and Reliable, Responsible, Honest and Sincere Quick learner, willing to try new things, and interested in improving efficiently on assign task .

More: I'm an out-going person. I love travelling the most. A music enthusiast that can't sing. A big fan of eating, too. Other than that, I do play sports like table tennis and flag football.

Education: Bachelor of Medical Laboratory Sciences

Training Attended

General Virtual Assistant Training

Digital Literacy Training - Video Editing using Filmora

Finished training “English for Kids” at Acadsoc.

Attended 1-month training as Customer Service Representative for Orbitz - in Aegis People Support, Inc.

Attended 1-month training for Basic Communication Skills in English at Eperformax.

My Skills

Calendar Manager

Social Media Manager

Administrative Assistant

Graphic Design

What I do?

Graphic

A visual communicator, often employed or contracted by in-house teams or design agencies to give a visual identity to a company’s message.

Data Entry Keyers

Data entry Keyers are responsible for inputting a high volume of data from multiple sources into a database, ensuring that all.

Facebook Ads Management

Facebook ads by getting inspiration from a few of our ad examples that have seen success.

Social Media Management

You'll manage an organisation's online presence by developing a strategy, producing good content, analysing usage data, facilitating customer service and managing projects and campaigns.

My Experience

Lifespan Physiotherapy Staffing

August 2019 – March 2020

Quality Assurance

• Run system reports.

• Ensure all charts and notes reviewed are in accordance with company, state, and client policies.

• Keep department spreadsheets up to date with your work.

• Address all Emails to the department inbox daily.

• Process all order requests daily, follow up via phone, Email, and/or text until approved.

• Follow up on saved and scheduled Re-assessment visits.

• Provide clinician education in accordance with company methodology.

• Coordinate with the QA Supervisor via chat, Email, and weekly meetings.

• Escalate cases to the QA Supervisor according to department guidelines

• Coordinate with other assistants within your department.

• Coordinate with the Accounting department to ensure invoices are cleared for payment.

• Perform additional QA tasks, as necessary, to support the QA department.

Shenzhen Acadsoc Information Co., Ltd..

September 2018 – August 2019

ESL Teacher

• Teach English communication and Grammar.

• Helps students improve listening and speaking skills.

• Conduct activities and lessons.

• Organizing coursework and learnming materials.

• Assessing students progress and performance.

Aegis People Support. Inc.

Customer Service Representative

• Verified and assists customers with their bookings, help made changes on their flights, took an immediate action on their dissatisfactions to reduce the complain to 30-20%. Also assures they have great travels and enhance their experience with Orbitz.

My Latest Projects

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Boutique Minimal Logo

 

Boutique Minimal Logo

Cafe Logo


 CAFE LOGO

Start Work With Me

Contact Us

Kessia Zaragoza
+639450829633
Butuan City, Philippines