Boutique Minimal Logo
Kessia Zaragoza
July 19, 2021

Good Communication and Interpersonal skills Task Oriented, Planning/Organizing Time Management Flexibility/Adaptability Computer Literate Proactive, Dynamic, Dedicated and Reliable, Responsible, Honest and Sincere Quick learner, willing to try new things, and interested in improving efficiently on assign task .
More: I'm an out-going person. I love travelling the most. A music enthusiast that can't sing. A big fan of eating, too. Other than that, I do play sports like table tennis and flag football.
Education: Bachelor of Medical Laboratory Sciences
Calendar Manager
Social Media Manager
Administrative Assistant
Graphic Design
• Run system reports.
• Ensure all charts and notes reviewed are in accordance with company, state, and client policies.
• Keep department spreadsheets up to date with your work.
• Address all Emails to the department inbox daily.
• Process all order requests daily, follow up via phone, Email, and/or text until approved.
• Follow up on saved and scheduled Re-assessment visits.
• Provide clinician education in accordance with company methodology.
• Coordinate with the QA Supervisor via chat, Email, and weekly meetings.
• Escalate cases to the QA Supervisor according to department guidelines
• Coordinate with other assistants within your department.
• Coordinate with the Accounting department to ensure invoices are cleared for payment.
• Perform additional QA tasks, as necessary, to support the QA department.
• Teach English communication and Grammar.
• Helps students improve listening and speaking skills.
• Conduct activities and lessons.
• Organizing coursework and learnming materials.
• Assessing students progress and performance.
• Verified and assists customers with their bookings, help made changes on their flights, took an immediate action on their dissatisfactions to reduce the complain to 30-20%. Also assures they have great travels and enhance their experience with Orbitz.